Refund policy

Returns and Exchanges

We want you to be happy with your Déco Parfait purchase. If something is wrong with your order, please contact us so we can help.

Exchanges

You may request an exchange within 15 days of receiving your order.

Items must be unused, in their original condition, and returned with their original packaging. Please provide your order number or proof of purchase.

Exchanges are subject to availability. If the replacement costs more, you will pay the difference. If it costs less, we will issue the difference as store credit for a future purchase.

For change-of-mind exchanges, the customer pays the collection and replacement delivery fees. We will confirm these fees before arranging the exchange.

Damaged, Defective, or Incorrect Items

Please check your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact us as soon as possible with your order number and clear photos of the item and packaging.

We will review the issue and arrange a replacement or refund. Déco Parfait will cover the related collection and replacement delivery fees.

Please keep the item and packaging until we confirm the next steps.

Refunds

We offer refunds for damaged, defective, or incorrect items. Change-of-mind requests are handled through exchanges.

Approved refunds will be completed within 5 business days of approval.

How to Request Help

Contact us before sending an item back. We will explain the next steps and arrange collection where needed.

Email: info@decoparfait.com
Phone or WhatsApp: +961 3 887 198

This policy does not limit any rights you may have under applicable consumer protection laws.